This Privacy Policy explains how ZHCA collects, uses, and protects information when you interact with our website and services. It also outlines your privacy rights and how applicable laws safeguard your information.

By using our website or engaging with our services, you acknowledge the collection and use of information in accordance with this policy. ZHCA operates from the United Arab Emirates, and this policy reflects the standards and legal obligations applicable to our operations.

1. Interpretation and Definitions 

Company or We
Refers to ZHCA, a financial advisory firm operating in the United Arab Emirates.

Country
Refers to the United Arab Emirates.

Service
Refers to the ZHCA website and related advisory services.

You
Refers to the individual, organisation, or legal entity accessing our website or services.

Personal Data
Any information that identifies or can identify an individual.

Usage Data
Information is collected automatically when interacting with our website.

Cookies
Small data files stored on your device that help improve website functionality.

Service Providers
Third parties are engaged to support aspects of our operations.

2. Information We Collect

Personal Data
Depending on the nature of the engagement, personal information may include:

• Name and contact details
• Email address and phone number
• Company name and registration information
• Business license or identification documentation where required
• Financial or billing details related to services

Certain documents may be required to comply with regulatory obligations or to meet due diligence requirements.

Usage Data
Usage data may include:

• IP address
• Browser type and version
• Date and time of website access
• Pages visited
• Device identifiers

This information helps us understand how visitors interact with our website.

Cookies and Tracking
Cookies and similar technologies may be used to improve functionality, analyze usage patterns, and maintain security across the website.

3. How We Use Information

Information collected through our website or services may be used to:

• Provide and manage advisory services
• Communicate regarding engagements or inquiries
• Maintain client records and administrative processes
• Improve service delivery and website functionality
• Detect misuse or security concerns
• Comply with legal and regulatory obligations

From time to time, communications related to services or updates may be sent unless you request otherwise.

4. Disclosure of Information

Personal information may be shared in limited circumstances, including:

• With service providers supporting operational activities
• With professional partners involved in delivering services
• When required by applicable law or government authorities
• In connection with a business restructuring or corporate transaction
• Where disclosure is requested or authorised by you

ZHCA does not sell personal information to third parties.

5. Data Retention

Information is retained only for as long as necessary to fulfil the purpose for which it was collected.
Data may also be retained to meet legal, tax, or regulatory requirements or to resolve disputes.
You may request access to, correction of, or deletion of your personal information by contacting us directly.

6. International Data Transfers

In certain cases, information may be processed or stored outside the United Arab Emirates where service providers operate internationally.

Where such transfers occur, appropriate safeguards are maintained to ensure information remains protected in accordance with applicable legal requirements.

7. Cookies and Website Tracking

Cookies are used to support website functionality and improve user experience. These technologies may help us:

• Remember user preferences
• Understand website traffic patterns
• Maintain website security

Most browsers allow users to manage or disable cookies through their settings.

8. Security

ZHCA applies reasonable technical and organisational safeguards to protect personal information from unauthorised access, misuse, or disclosure.

While security measures are continuously maintained, no digital system can guarantee absolute protection. Users remain responsible for safeguarding their own access credentials where applicable.

9. Third-Party Services

Our website or services may rely on third-party tools to support operations. These may include analytics platforms, payment providers, or communication systems. Each operates under its own privacy practices.

10. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 concerning the protection of personal data.

11. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion under certain circumstances
• Restrict or object to processing in specific situations
• Request transfer of data to another service provider
• Withdraw consent where applicable

Requests regarding personal information can be directed to our contact address.

12. Children’s Privacy

ZHCA’s services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

13. Changes to This Policy

ZHCA may update this Privacy Policy from time to time to reflect operational or legal developments. Updates will be published on our website.

Continued use of the website or services indicates acceptance of the revised policy.

14. Contact

For questions regarding this Privacy Policy or requests related to personal data, please contact:

ZHCA
+971 555 216 600
advisory@zhca.global